To all our lovely patients and the Diamond Creek community,
We know this a time of anxiety and uncertainty for many people. We are here for you if you need a chat or in need of help in any form.
We would also like to let you know that one thing for certain is, that the safety and wellbeing of our patients and team has always been our utmost priority. With the recent events of COVID-19, we would like to inform you of the procedures we already have in place as well as some recent additional precautions to keep everyone safe.
Our current procedures involve:
✅ Strictly following standard universal precautions and infection control procedures given by the Australian Dental Association
✅ As an Accredited Dental Practice (NSQHS standards), we have been audited and consistently shown infection control procedures in place which are documented and adhered to every day
✅ Our team carry out strict checklists daily in every room, to ensure infection control procedures are completed and carried out to a high standard
✅ We use hospital-grade disinfectants
Some additional precautions we are taking:
✅ We are screening our patients for COVID-19 symptoms (coughing, high temperature, shortness of breath, sore throat)
✅ The health and wellbeing of our staff is checked daily
✅ Hand sanitiser available for our patients in our patient lounge area
✅ Our reception desk, EFTPOS machine, patient bathroom and door handles and surfaces our patients are exposed to are wiped with hospital-grade disinfectant between each use
✅ Any patients with symptoms of COVID-19 or who have travelled overseas are rescheduled
We are open and here to help serve the community of Diamond Creek and surrounds.
We will continue to be open, unless given instructions otherwise from our Australian Government.
Our team is here for you and happy to answer any questions and concerns, please give us a call on 9438 2883! 💎
We’re in this together.
– The team at Smiles xx